Privacy Policy

MONO ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [WEBSITE URL] (the "Site").

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By using the Site, you consent to the data practices described in this policy.

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Submit enquiry forms or contact requests
• Subscribe to our newsletter or updates
• Request information about our services

This may include:

• Name
• Email address
• Company name
• Phone number
• Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our Site, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Referring website addresses
• Pages viewed and time spent on pages
• Access times and dates

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are files with small amounts of data that may include an anonymous unique identifier.

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You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

We use the information we collect to:

• Respond to your enquiries and provide customer service
• Send you marketing communications about our services (with your consent)
• Improve and optimise our Site and services
• Analyse usage patterns and trends
• Detect, prevent, and address technical issues
• Comply with legal obligations

We may share your information in the following circumstances:

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4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, including:

• IP address
• Browser type and version
• Operating system
• Referring website addresses
• Pages viewed and time spent on pages
• Access times and dates

These service providers are contractually obligated to use your information only as necessary to provide services to us.

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4.2 Business Transfers

If MONO is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

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4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information (subject to legal obligations)
• Opt-out of marketing communications at any time
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

To exercise these rights, please contact us using the details below.

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your information may be transferred to and maintained on servers located outside of Australia. By using our Site, you consent to the transfer of your information to countries that may have different data protection laws than Australia.

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date

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We encourage you to review this Privacy Policy periodically for any changes.

If you have any questions about this Privacy Policy or our data practices, please contact us:

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MONO

Email: hello@monohq.co

Website: http://monohq.co

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Office of the Australian Information Commissioner (OAIC)

If you wish to make a complaint about how we handle your personal information, you may contact the OAIC:

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Website: www.oaic.gov.au

Phone: 1300 363 992

Email: enquiries@oaic.gov.au